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Article ID: 172152 - Last Review: October 31, 2006 - Revision: 1.1

Unable to read the Appletalk Registry Section

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SYMPTOMS

When you try to install Services for Macintosh on a Windows NT Server, the following error message may occur:
Unable to read the Appletalk Registry Section. Please reinstall Appletalk on this machine.
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CAUSE

The network interface card (NIC) driver may not contain a section for media type descriptor that is required for Services for Macintosh and the AppleTalk protocol.

If Services for Macintosh is already installed, the registry entries may be corrupt as a result.
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RESOLUTION

Update the NIC driver with the most recent version of Windows NT.

It may also be necessary to remove and reinstall Services for Macintosh after updating the NIC driver. Some or all of the following registry entries may also have to be removed before reinstalling the service:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 
   HKey_Local_Machine\System\CurrentControlSet\Services
      \AppleTalk
      \MacFile
      \MacPrint
      \MacSrv

If the Remote Access Service (RAS) is installed, it may be necessary to remove the following registry key: 
   HKey_Local_Machine\System\CurrentControlSet\Services
      \asyncmac*
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APPLIES TO
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
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Keywords: 
kbinfo kbinterop kbnetwork KB172152
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