Err Msg: Mpr.dll Cannot Start, Check the File to Determine...

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q172474

Expand all | Collapse all

SYMPTOMS

When your computer is idle for a period of time, you may receive one of the following error messages: Mpr.dll cannot start, check the file to determine the problem. Cannot start Mpr.dll

Back to the top

CAUSE

This error message can occur if Hewlett-Packard ScanJet Button Manager is running in the background.

Back to the top

RESOLUTION

To work around this problem, use one of the following methods:

Disable ScanJet Button Manager. For information on how to do so, consult the documentation that came with your scanner, or contact Hewlett-Packard.
Press CTRL+ALT+DELETE, click Hpsjbmgr in the Close Program dialog box, and then click End Task.

Back to the top

When you disable ScanJet Button Manager, one-touch scanning is no longer available.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Back to the top

APPLIES TO

Microsoft Windows 95

Back to the top

kb3rdparty kberrmsg kbprb KB172474

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top