OLEXP: Place in Newsgroup Lost When You Switch to Inbox

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This article was previously published under Q172603

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SYMPTOMS

If you are reading news messages when you receive a mail message in Outlook Express, you lose your place in the newsgroup if you switch to the Inbox to read the mail message.

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CAUSE

Outlook Express does not support multiple windows. When you switch to the Inbox, the newsgroup is closed and your place is lost.

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RESOLUTION

Finish reading the news messages before you switch to the Inbox.

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If you have enabled the "Mark all messages as read when exiting a newsgroup" option and the current view is set to Unread Messages, you do not see any news messages when you switch back to the newsgroup. To view all of the messages in the newsgroup (including the messages you previously marked as read), point to Current View on the View menu, and then click All Messages.

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APPLIES TO

Microsoft Outlook Express 4.0

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kbui KB172603

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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