OLEXP: Address Book Contains Multiple Entries for Same Recipient

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This article was previously published under Q172716

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SYMPTOMS

The Windows Address Book (WAB) may contain multiple entries with the same e-mail address for a single recipient.

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CAUSE

You can create more than one entry with the same e-mail address for a recipient by clicking New Contact in the Windows Address Book.

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Although you can create multiple entries with the same e-mail address for a recipient by clicking New Contact, you cannot create multiple entries by clicking the Add To Address Book command when you are composing a message.

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APPLIES TO

Microsoft Outlook Express 4.0

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KB172716

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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