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Article ID: 172964 - Last Review: October 9, 2003 - Revision: 2.0

OLEXP: Error Message: Error Importing Address Book

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SYMPTOMS

When you attempt to import an address book from Netscape Address Book into Windows Address Book, you may receive the following error message:
Error importing address book.
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CAUSE

This behavior can occur if Netscape Address Book is currently running.
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RESOLUTION

Quit Netscape Address Book and then attempt to import the address book again.
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APPLIES TO
  • Microsoft Outlook Express 4.0
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Keywords: 
kberrmsg KB172964
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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