Internet Mail and News Opens Many Untitled Message Windows

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View products that this article applies to.

This article was previously published under Q173016

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SYMPTOMS

If you are using Apple Macintosh System Software version 8.0 (Mac OS 8) and you click Mail on the Internet Explorer toolbar or click a "mailto:" link (a link that sends a mail message) on a Web page, untitled mail message windows may be opened until all available memory is used.

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CAUSE

Macintosh System Software version 8.0 changes the way Apple events are handled.

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RESOLUTION

To stop the creation of untitled messages, quit Internet Mail and News by pressing Command+Q.

To resolve this issue, obtain the latest version of Internet Mail and News (version 3.0c) for Macintosh from the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads/default.mspx (http://www.microsoft.com/windows/ie/downloads/default.mspx)

Download the Imn30c.hqx file.

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STATUS

This problem no longer occurs in Internet Mail and News version 3.0c for Macintosh.

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APPLIES TO

Microsoft Internet Mail and News 3.0a for Macintosh
Microsoft Internet Explorer 3.0 for Macintosh

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kbenv KB173016

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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