Article ID: 176978 - Last Review: February 23, 2007 - Revision: 4.2 Error C00000BE When Changing PasswordThis article was previously published under Q176978 Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows Registry SYMPTOMS
Clients logging on and attempting to change their password receive the
following error:
Unable to change the password on this account (C00000BE).
Please consult your system administrator. Event Viewer Security log shows Event ID 577 - Security-Failure. Audit-Privilege. CAUSE
C00000BE indicates STATUS_BAD_NETWORK_PATH. When users change passwords,
they connect directly to the primary domain controller.
RESOLUTION
To work around this problem, do one of the following:
135060
(http://support.microsoft.com/kb/135060/EN-US/
)
Access Denied Attempting to Change Client Domain Password
MORE INFORMATIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. The following registry key is used to maintain control over the minimum security that is negotiated for programs by using NTLMSSP: HKEY_LOCAL_MACHINE\System\CurrentControlSet\control\LSA\MSV1_0 If you have set the following value, you will not be able to change the password on the Windows NT 4.0-based clients: Value: NtlmMinServerSec If you try to change the password, you receive an "error: C00000BE" error. After you delete this value and restart the PDC emulator, you can change the password on the down-level clients.
For additional information about how to disable LM authentication on Windows NT, click the following article number to view the article in the Microsoft Knowledge Base:
Value Type: REG_DWORD Number Valid Range: same as NtlmMinClientSec Default: 0 0x20000000 128-bit encryption 147706
(http://support.microsoft.com/kb/147706/
)
How to Disable LM Authentication on Windows NT
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