Article ID: 177486 - Last Review: June 5, 2007 - Revision: 3.3 "Internet Explorer cannot open the Internet site <address>. The connection to the server was reset." error message when you try to use Internet Explorer in Windows 95This article was previously published under Q177486 SYMPTOMS
When you attempt to connect to a Web site using Internet Explorer, you may
receive the following error message:
Internet Explorer cannot open the Internet site <address>.
The connection to the server was reset.
CAUSE
This error message can occur if you are using the NetManage Transmission
Control Protocol/Internet Protocol (TCP/IP) to connect to the Internet.
RESOLUTION
To resolve this behavior, remove the NetManage TCP/IP protocol from your
computer, and then install the Microsoft TCP/IP protocol.
For information about how to remove the NetManage TCP/IP protocol, contact NetManage. For information about how to install and configure the Microsoft TCP/IP protocol in Windows 95, please see the "How to Install the TCP/IP Protocol" section in following article in the Microsoft Knowledge Base: 138789
(http://support.microsoft.com/kb/138789/EN-US/
)
How to Connect to the Internet in Windows 95
MORE INFORMATION
You may also receive the error message if you use the Trumpet Winsock
Point-to-Point Protocol (PPP). For information about how to remove Trumpet
Winsock PPP from your computer, contact Trumpet.
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. APPLIES TO
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