When you attempt to insert a movie (an .avi, .qt, .mov, .dat, .mpg, .mpa,
.mpv, .enc, .m1v, .mp2, .mpe, .mpeg, .mpm, .au, .snd, .aif, .aiff, or .aifc
file) into Microsoft PowerPoint, you may receive one of the following error
messages:
MMSYSTEM281 This file could not be played. Check the file name or
install a driver that supports this type of file.
-or-
MMSYSTEM348 This file could not be played. Check the file name or
install a driver that supports this type of file.
-or-
MMSYSTEM296 This file could not be played. Check the file name or
install a driver that supports this type of file.
-or-
MMSYSTEM006 There is no driver installed on your system.
-or-
PowerPoint couldn't insert a movie from the selected file.
This problem may occur when you insert a movie file by pointing to Movies And Sounds on the Insert menu, and then clicking Movie From File.
The problem occurs if you install a third-party party program, such as
Apple QuickTime for Windows, that modifies the [mci extensions]
section of the Win.ini file. The [mci extensions] section determines which
driver the movie file format uses. The native media player in
PowerPoint 97 must use the MPEGVideo driver, which makes a call to
Mciqtz.drv. If this setting has changed, the problem occurs.
NOTE: This problem may also occur if the Mciqtz.drv file is missing from your system folder. The Mciqtz.drv file is a driver for ActiveMovie.
Insert the PowerPoint 97 or Office 97 CD-ROM in the CD-ROM or DVD-ROM drive.
On the Windows Start menu, point to Programs, and then click Windows Explorer.
Open the \ValuePack\Amovie folder on the CD-ROM.
Double-click the Amovie.exe file to install Microsoft ActiveMovie.
If ActiveMovie is already installed, you must first uninstall ActiveMovie. Follow the steps above, but when you are prompted to remove ActiveMovie and its components, click Yes. After ActiveMovie is removed, repeat the steps above one more time, and install ActiveMovie.
NOTE: If you have Internet Explorer 4.01 or later, or DirectShow installed, you cannot uninstall ActiveMovie. Use Method 2 instead.
If any of the lines are missing, type the line as shown. If any of the extensions are duplicated, such as avi, mpg, or mov, comment out the duplicate line by typing a semicolon at the beginning of the line, as in the example below.
mpg=ExmplVideo
becomes:
;mpg=ExmplVideo
Click Save on the File menu, and then close the System Configuration Editor.
Start PowerPoint 97. Point to Movies And Sounds on the Insert menu, and then click Movies From File.
In the Insert Movie dialog box, locate the movie file you want to insert, and then click OK.
If all the references are correct in the System.ini and the Win.ini files,
you can insert a movie correctly into PowerPoint 97. By default, the
installation of PowerPoint 97 modifies the System.ini and the Win.ini files with the previous information.
To see an example of the problem, prepare your computer. To do this,
follow these steps:
On the Windows Start menu, click Run. Type sysedit in the Open box and click OK to display the System Configuration Editor.
Click the Win.ini window; scroll down to the [mci extensions] section, and comment out the following lines, by typing a semicolon at the beginning of each line:
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.