Article ID: 178689 - Last Review: June 5, 2007 - Revision: 6.3 If you click OK in the About Internet Explorer dialog box, you may receive an error messageThis article was previously published under Q178689 If this article does not describe the invalid page fault
error message that you are receiving, view the following Microsoft Web site to
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On This PageSYMPTOMSWhen you click OK in the About Internet Explorer dialog box,
you may receive the following error message: Windows 95 This program has performed an illegal
operation and will be shut down. If the
problem persists, contact the program vendor. EXPLORER caused
an invalid page fault in module MSHTML.DLL at <address> Windows 98 This program has performed an illegal
operation and will be shut down. If the
problem persists, contact the program vendor.
EXPLORER caused an invalid page fault in module MSHTML.DLL at <address>
EXPLORER caused an invalid page fault in
module <unknown> at <address> Windows NT An application error has occurred and an
application error log is being generated.
explorer.exe Exception: access violation (0xc0000005), Address: <address> When you click Close, you may receive the same error message, and then the Active Desktop Recovery screen may be displayed. CAUSE This behavior can occur if you click OK without releasing
the mouse button and you then right-click the globe graphic in the upper-left
corner of the dialog box. STATUS Microsoft has confirmed this to be a problem in the
products listed above. APPLIES TO
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