OFF98: Remove Option Does Not Remove All Files from Hard Disk

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This article was previously published under Q178724

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SYMPTOMS

When you use the Microsoft Office 98 Installer that is located on the Office 98 compact disc and select the option to Remove, some files are left on the hard disk.

When the Microsoft Office 98 Installer performs the Remove function, it does not remove all files that are installed on the hard disk.

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CAUSE

By design, the Office 98 Installer leaves specific Library files that are used by other programs. The installer also leaves System items, such as fonts, settings files, and the Registration Database files.

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MORE INFORMATION

The Office 98 Installer does not remove the following items from your hard disk when you select the Remove option.

Extensions folder:


 Microsoft Component Library
 Microsoft Hyperlink Library
 Microsoft OLE Automation
 Microsoft OLE Library
 Microsoft RPC Runtime Library
 Microsoft Structured Storage


 Extensions--Type Libraries folder:

 Standard OLE Types (PowerMac)
 Standard OLE Type 2
 VBA en olb(PoerMac)

 MS Library folder:

 MS C++ Library (PPC)
 MS Configuration Lib PPC
 MS Container Lib (PPC)
 MS Favorites Library (PPC)
 MS Internet Library (PPC)
 MS Parser Library (PPC)
 MS Preferences Library PPC
 MS Variant Lib (PPC)


 Control Panels folder:

 Configuration Manager


 Fonts folder:


 Arial
 Arial Black
 Impact
 Monotype Sorts
 MT Extra
 Times New Roman
 Wingdings
 Most True Type fonts will not be removed


 Preferences folder:


 Custom Dictionary
 Embedding Preferences
 Excel Settings (8)
 Excel Toolbars (8)
 Microsoft Office Settings (8)
 MS Office ACL (8)
 Office Registration Cache
 Registration Database
 PowerPoint Settings (8)
 PowerPoint Toolbars (8)
 PPC Registration Database
 VBA Preferences
 Word Address Book Settings (8)
 Word Font Menu Cache (8)
 Word Font Substitutes
 Word Settings (8)

 MS Preferences Panels folder:

 Advanced Networking
 Cookies
 File Helpers
 General E-mail
 Home and Search
 Password Dialogs
 Protocol Helpers
 Proxies
 Ratings
 Security
 User Passwords
 Microsoft Office 98 folder    (if it contains any personal data files)
 Templates folder              (if it contains any modified templates)
 Installer Log File

You can also use the latest version of the Remove Office 98 tool to completely remove Office 98 from your computer. The Remove Office 98 tool is available on the following Microsoft Web site:

http://www.microsoft.com/mac/downloads.aspx (http://www.microsoft.com/mac/downloads.aspx)

NOTE: You may have a program named Remove Office 98 on your Office 98 CD. However, due to a problem with the original version of the Remove Office 98 program, Microsoft recommends that you use the latest version of the Remove Office tool.

For more information about potential problems that may occur when you use the original version of the Remove Office 98 program, please see the following article in the Microsoft Knowledge Base:

182936 (http://support.microsoft.com/kb/182936/EN-US/ ) OFF98: Remove Office 98 Utility Issue

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REFERENCES

MS Office Administrator Readme file, "Uninstalling Office 98"

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APPLIES TO

Microsoft Office 98 for Macintosh

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kbfaq kbinfo KB178724

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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