Your Computer Hangs After You Install Internet Explorer

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This article was previously published under Q181956

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SYMPTOMS

After you install Internet Explorer, your computer may stop responding (hang).

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CAUSE

This behavior can occur if you are running Macintosh Operating System version 8.1.

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To resolve this behavior, obtain the Open Transport 1.3.1 update from Apple Technical Support or from the Apple Web site.

For information about how to contact Apple, query in the Microsoft Knowledge Base for one of the following articles:

65416 (http://support.microsoft.com/kb/65416/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (http://support.microsoft.com/kb/60781/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (http://support.microsoft.com/kb/60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z

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MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

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APPLIES TO

Microsoft Internet Explorer 2.0 for Macintosh
Microsoft Internet Explorer 2.1 for Macintosh
Microsoft Internet Explorer 3.0 for Macintosh
Microsoft Internet Explorer 4.0 for Macintosh
Microsoft Internet Explorer 4.01 for Macintosh
Microsoft Internet Explorer 4.5 for Macintosh
Microsoft Internet Explorer 5.0 for Macintosh
Microsoft Internet Explorer 3.01

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kb3rdparty kbenv kbprb KB181956

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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