Article ID: 182687 - Last Review: October 1, 2001 - Revision: 1.0

FP97: Cannot Access Help After Importing Files from Floppy Disk

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
This article was previously published under Q182687

For a Microsoft FrontPage 2000 version of this article, see 205485  (http://support.microsoft.com/kb/205485/EN-US/ ) .
For a Microsoft FrontPage 98 version of this article, see 194312  (http://support.microsoft.com/kb/194312/EN-US/ ) .
Expand all | Collapse all

SYMPTOMS

When you attempt to access FrontPage Help by clicking a command on the Help menu or in a dialog box, FrontPage Help does not appear and the floppy disk drive is accessed. If you place a disk in the floppy disk drive, FrontPage Help will appear.
Back to the top

CAUSE

This behavior occurs if you have imported files from either a floppy disk or a removable disk, and then removed the disk from the disk drive.
Back to the top

RESOLUTION

To work around this problem and access FrontPage Help, follow these steps:
  1. On the File menu in FrontPage Explorer, click Exit.
  2. Restart FrontPage Explorer. In the Getting Started dialog box, click OK.
  3. On the Help menu, click Microsoft FrontPage Help.
Back to the top

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at beginning of this article.
Back to the top
APPLIES TO
  • Microsoft FrontPage 97 Standard Edition
Back to the top
Keywords: 
kbbug kbpending KB182687
Back to the top
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations