Error Message: Another Program Is Using This Telephony Device

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This article was previously published under Q182722

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SYMPTOMS

When you attempt to dial out using a PC Card modem on a Toshiba Satellite 200C computer, you may receive the following error message:

Another program is using this telephony device.

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This behavior can occur if you use the SystemSoft CardWizard that is included with the Toshiba Satellite 200C computer. The SystemSoft CardWizard detects the modem and creates a .inf file that prevents Windows 95 from correctly detecting the modem.

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RESOLUTION

To resolve this issue, obtain and install the Cwinffix.exe file from Toshiba. To obtain this file, contact Toshiba or visit the following Toshiba Web site:

http://www.toshiba.com (http://www.toshiba.com)

For information about how to contact Toshiba, see the following article in the Microsoft Knowledge Base:

60782 (http://support.microsoft.com/kb/60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z

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MORE INFORMATION

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

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APPLIES TO

Microsoft Windows 95

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kberrmsg kbprb KB182722

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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