OFF98: Starting an Office Program Prompts You for the Office 98 CD

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This article was previously published under Q183082

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SYMPTOMS

When you start a Microsoft Office 98 Macintosh Edition program, the following alert message may appear:

Please insert the disk:
"Microsoft Office 98"

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CAUSE

This problem may occur when you do the following:

You insert the Microsoft Office 98 compact disc (CD) into your computer.
You click Eject Disk on the Special menu [Macintosh operating system (OS) versions 7.5.x, 7.6, or 7.6.1].

-or-

You hold down OPTION and click Eject And Leave Behind on the Special menu (OS 8.0 or 8.1).
You start an Office 98 program.

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WORKAROUND

To prevent this problem from occurring, eject the Office 98 CD by dragging the icon for the Office 98 CD to the Trash.

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STATUS

Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

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APPLIES TO

Microsoft Excel 98 for Macintosh
Microsoft Word 98 for Macintosh
Microsoft PowerPoint 98 for Macintosh

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kbbug kbfaq kbnofix KB183082

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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