Article ID: 184547 - Last Review: November 21, 2000 - Revision: 1.0 OL98: (IMO) Outlook Disconnects After Scheduled ConnectionThis article was previously published under Q184547 NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only". For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824
(http://support.microsoft.com/kb/257824/EN-US/
)
OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
After making a scheduled connection to the Internet to send or receive
mail, Microsoft Outlook 98 disconnects even though you did not select the
"Hang up when finished sending, receiving, or updating" dialing option.
CAUSE
The mail account option, "Check for new messages every <n> minutes," is
designed to help you cut down on Internet connection charges. After each
scheduled connection completes its sending and receiving process, Outlook
terminates the connection.
RESOLUTION
Outlook honors the "Hang up when finished sending, receiving, or updating"
dialing setting when you initiate the connection manually from within
Outlook by clicking the Tools menu and then Send and Receive.
NOTE The Microsoft Outlook Details dialog, visible during mail download, has a check box entitled, "Hang up when finished. If this choice is selected, it may override the setting in the Mail Format dialog mentioned above. MORE INFORMATION
To specify an interval to automatically send and receive mail, follow these
steps:
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