This article describes how to configure the AT&T Worldnet Internet Service
Provider (ISP) for use with Microsoft Outlook 98.
To configure the AT&T Worldnet ISP, a series of tasks must be completed.
- Setup the Worldnet E-mail service
- Complete the General tab
- Complete the Servers tab
- Complete the Connection tab
- Define the Server Type
- Complete the "Connect To" information
Setup the Worldnet E-mail Service
- On the Outlook Tools menu, click Services.
- On the Services tab, click Add.
- Click Internet E-mail and click OK.
Complete the General Tab
- Type a name to identify this service.
- Type a Name to identify this user.
- Type the user's E-mail address. This is the user's alias followed by
@worldnet.att.net.
Example: johndoe@worldnet.att.net
Complete the Servers Tab
- In the Outgoing Mail window, type mailhost.worldnet.att.net, in
lowercase.
- In the Incoming Mail window, type postoffice.worldnet.att.net, in
lowercase.
- Click to select Logon using.
- In the Account Name window, type the portion of the e-mail name
(chosen by the user) preceding the @ sign.
Example: if the e-mail name is, johndoe@worldnet.att.net,
use johndoe
- In the Password window, type the password chosen by the user. The
password is case-sensitive.
Complete the Connection Tab
- Click to select, "Connect using my phone line."
- Click Add.
- Type a name to identify this connection, such as, WORLDNET.
- Select your modem from the list and click OK.
- Type in the Area code and Telephone number of your Worldnet connection,
and then click Next and Finish.
Define the Server Type
- Click Properties and Server Type.
- In the Type of Dial-Up Server window, select "PPP:Windows 95,
Windows NT 4.0, Internet."
- Click TCP/IP Settings.
- Click to select Server assigned IP address.
- Click to select "Specify Name server addresses" and enter the Primary
Domain Name Service (DNS) and Secondary DNS. Worldnet supplies these
addresses.
- Click to select "Use IP header compression" and "Use default gateway
on remote network."
- Click OK and OK and OK.
- Restart Outlook.
Complete the "Connect To" information
- On the Tools menu, point to Send and Receive, and click your Worldnet
account.
- Enter the network access ID supplied by Worldnet, this will be a nine
digit number followed by @worldnet.att.net.
Example: 123456789@worldnet.att.net
- Enter the Network access password assigned by Worldnet. This is usually
in the form of two words separated by a hyphen.
- Click to select, Save Password.
NOTE: It is important to remember that the Account/E-mail Name and
password, referred to in step 3 above, are chosen by the user, but the
Network Access ID and password, referenced in step 7, are assigned by
Worldnet.
For more information on setting up the Worldnet ISP, please see the
following articles in the Microsoft Knowledge Base:
179749
(http://support.microsoft.com/kb/179749/EN-US/
)
OL98: Connection Error Using AT&T Internet Mail
with Outlook
182151
(http://support.microsoft.com/kb/182151/EN-US/
)
OL98: Troubleshooting Outlook Configuration Problems