OL98: (IMO) Distribution Lists Lost During Upgrade to Outlook

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This article was previously published under Q186677

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 (http://support.microsoft.com/kb/257824/EN-US/ ) OL2000: Differences Between Outlook and Outlook Express

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SYMPTOMS

After upgrading from Microsoft Outlook Express to Microsoft Outlook 98, you do not find your distribution lists or groups in the Outlook Address Book.

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CAUSE

The Outlook Address Book does not offer distribution lists.

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RESOLUTION

The upgrade process from Outlook Express to Outlook 98 ignores any distribution lists found in the Windows Address Book. Use either of the following methods to work around the problem.

Create a pseudo-distribution list with your Outlook Contacts.

-or-

Share the Windows Address Book with Outlook Express.

For more information on these procedures see the REFERENCES section below.

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REFERENCES

For more information, please see the following articles in the Microsoft Knowledge Base:

181493 (http://support.microsoft.com/kb/181493/EN-US/ ) OL98: How to Create a Distribution List of Contacts

179505 (http://support.microsoft.com/kb/179505/EN-US/ ) OL98:(IMO) How Do I Share Information Between Outlook and OE

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APPLIES TO

Microsoft Outlook 98 Standard Edition

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kbprb KB186677

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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