Err Msg: The Explorer.exe File Is Linked to Missing Export...

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This article was previously published under Q188032

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SYMPTOMS

When you attempt to open a compressed folder, the compressed folder may not open or you may receive the following error message:

Error Starting Program

The EXPLORER.EXE file is linked to missing export USER32.DLL:IsHungAppWindow.

If you click OK, you may receive the following error message:

A device attached to the system is not functioning.

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This behavior can occur if a damaged or incorrect version of the Explorer.exe file is located in the same folder as the compressed folder.

NOTE: This behavior is more likely to occur if you configure the computer to dual-boot between Microsoft Windows 98 and Microsoft Windows NT version 4.0.

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RESOLUTION

To resolve this issue, move the compressed folder into a different folder before you attempt to open it.

For information about how to move a folder, click Start, click Help, click the Index tab, type moving files, folders, and then click Display.

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Plus! 98, version 1.0.

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APPLIES TO

Microsoft Plus! 98 Standard Edition

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kberrmsg kbprb KB188032

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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