Article ID: 189107 - Last Review: August 4, 1999 - Revision: 1.0 OL98: Err Msg: The Mail Folder Could Not Be OpenedThis article was previously published under Q189107 SYMPTOMS
When you try to import your Eudora Mailbox into Microsoft Outlook, you
may receive the following message:
The mail folder could not be opened. If another application is using
this file, please close it and try again.
CAUSE
This may occur if the mailbox is not in the same folder as the program
executable file.
You may have the entry,
set eudora=c:\mail
in your Autoexec.bat file.
RESOLUTION
Move your Eudora mailbox to the same folder as the Eudora.exe file.
Remove the entry from your Autoexec.bat file. MORE INFORMATIONNOTE: Because there are several versions of Windows, the following steps
may be different on your computer. If they are, please consult your product
documentation to complete these steps.
To move the mailbox, follow these steps:
REFERENCES
Eudora Pro and Eudora Lite are manufactured by Qualcomm, Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
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