OL98: Track Changes Doesn't Show Deleted Text using WordMail

When you use Microsoft Word as your e-mail editor to track changes in a Microsoft Outlook 98 message replied to or forwarded, text deleted or modified from the original message is not marked with revision marks.

To use the Track Changes feature with Word as your e-mail editor first enable Word as your e-mail editor and then turn on the Track Changes feature.

Select Word as Your E-mail Editor

1. On the Tools menu, click Options.
2. On the Mail Format tab, click to select Microsoft Word in the "Send in this message format" list.
3. Click OK, and OK to close all windows.

Select Track Changes on Replies and Forwards

To select this feature, follow these steps:

1. Start Outlook.
2. Open an e-mail message, and click Reply or Forward.
3. On the Tools menu, point to Track Changes, and then click Highlight Changes. It Highlight Changes is not available, click in the body section of the mail message, and then click Tools, Track Changes, and Highlight Changes.
4. Click to select the "Track changes while editing" check box, and then click OK.

Other Word Features Available in Outlook

The following Word features are available from Outlook if you use Word 97 as your e-mail editor.

• AutoCorrect: Automatically corrects typos as you type.
• Spelling and Grammar: Checks your spelling while you work, underlining misspelled words and displaying alternative spellings.
• Bullets and Numbering: Add bullets and numbering to call out important points.
• Tables: Use tables to present your information in an organized fashion.
• Highlighter: Use color to emphasize the key points in a message for others working online; works much like a felt-tip marker.
• Conversion of e-mail names and Internet addresses: Automatic conversion of e-mail names and Internet addresses to hyperlinks.
• Document Map: Navigate and organize e-mail messages quickly. Word automatically detects if a message contains a long conversation thread and creates a map, via hyperlinks, to each message.

If you use Word as your e-mail editor, you can send and receive e-mail messages to recipients who do not use Word, but features unique to Word change to plain text. For example, a table converts to tab-delimited text.

For more information about Tracking Changes, search the Help Index for "Tracking Changes," or ask the Word 97 Office Assistant.

For more information on WordMail, please see the following article in the Microsoft Knowledge Base: