Computer Appears to Hang When You Resume from Standby Mode

When you attempt to resume your computer from Standby mode, your computer may appear to stop responding (hang), and only a blinking cursor may be displayed on a black screen.

This problem can occur if all of the following conditions exist:

• You use the keyboard or a power management timer to put your computer into Standby mode.
• An MS-DOS Prompt window is open when your computer goes into Standby mode.
• Your computer uses Advanced Configuration and Power Interface (ACPI) features.

This problem can also occur if you are using a PCG-505FX notebook computer with an earlier version of the Novell client software (copyright 1997).

To work around this problem, press ALT+TAB to resume your computer from Standby mode.

To resolve this problem if you are using a PCG-505FX notebook computer with an earlier version of the Novell client software, obtain the latest version of Novell Client32 for Windows 98.

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

This problem occurs only when Standby mode is invoked using the keyboard or a power management timer. If you use your mouse to invoke Standby mode, you are able to resume properly.