Article ID: 190993 - Last Review: October 28, 2006 - Revision: 3.3 XADM: Events Service Fails to Start with MAPI 0x80040107This article was previously published under Q190993 SYMPTOMS
When you attempt to start the Events Service in the Windows NT Control
Panel Services, the service does not start and the following error message
occurs:
Could not start the Microsoft Exchange Event Service service on
<servername> Error 2140: An internal Windows NT error occurred.
Event ID : 5
Source : MSExchangeES
Type : Error
Category : General
Description: An unexpected MAPI error occurred. Error returned
was [0x80040107].
CAUSE
One of the .dlls use by the Events Service is corrupt.
The EventConfig public folder for the server is invalid or there are multiple copies of this public folder. WORKAROUND
Stop the Exchange Server services and copy the following DLLs from the original Exchange Server 5.5 disc:
In case there are multiple copies of the EventConfig public folder for this server, following the steps in the following article to get rid of the duplicate public folders. 187523
(http://support.microsoft.com/kb/187523/EN-US/
)
XADM: How to Remove Duplicate EventConfig Folders
MORE INFORMATION
MAPI error 0x80040107 is "Invalid EntryID." Removing and reinstalling the
Events Service will not resolve this issue because those files will not be
replaced with the originals.
Other files included in the Events Service program include the following:
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