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Article ID: 191622 - Last Review: January 23, 2007 - Revision: 3.1

Setup Does Not Detect Multiple Display Adapters Correctly

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This article was previously published under Q191622
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
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SYMPTOMS

When you install Windows 98 or Windows Millennium Edition (Me) on a computer with multiple video adapters, Setup may not detect your video adapters correctly.
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RESOLUTION

To resolve this issue, run Setup with only one video adapter in your computer. After Setup is finished, reinstall your addititonal video adapters, and then enable multiple display support. For information about how to enable multiple display support, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 179602  (http://support.microsoft.com/kb/179602/EN-US/ )
TITLE : How to Enable Multiple Display Support Using Windows 98
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MORE INFORMATION

If your computer has an onboard video adapter, you should run Setup using only the onboard adapter.

For additional information about multiple display support in Windows 98, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 182930  (http://support.microsoft.com/kb/182930/EN-US/ )
TITLE : How to Troubleshoot Multiple Display Support in Windows 98/Me

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APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98 Standard Edition
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Keywords: 
kbdisplay kbfaq kbprb kbsetup KB191622
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