Error Message "The Application is not Supported by Windows NT"

When you try to start a 16-bit Windows application, you may receive one of the following error messages:

This problem may occur when a program attempts to access an incorrect version, outdated, missing, or damaged DLL file.

Expand the following files from the original Windows NT compact disc to the %SystemRoot%\System32 folder: Additional files may also be at issue. Check the %SystemRoot%\System folder for the correct version as well. Check for additional files elsewhere on the computer. Some files may be replaced by installing Microsoft Windows 95 or Microsoft Windows 98 versions in the System\System32 folder.

NOTE: The Ver.dll file is located in the %SystemRoot%\System folder and the %SystemRoot%\System32 folder, and both versions have the same file size and date.

To expand a file from the Windows NT CD-ROM, follow these steps:

1. Click Start, click Run, type cmd in the Open box, and then click OK.
2. Type the following lines, pressing ENTER after you type each line
   cd-rom
   cd i386
   where cd-rom is the letter of your CD-ROM drive.
3. The files you may need are compressed in this directory and the file names will be truncated by one letter. For example, the Ntvdm.exe file is listed as the Ntvdm.ex_ file. To expand the Ntvdm.exe file to the System32 folder, type the following command:
   expand ntvdm.ex_ c:\winnt\system32\ntvdm.exe
   Repeat this step for each file in the previous list.

NOTE: You should reapply the current service pack after copying the files from the product CD.