Dial-Up Networking Server Utility Does Not Work

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This article was previously published under Q191810

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SYMPTOMS

After you install the Dial-Up Networking 1.3 Upgrade, the Dial-Up Networking Server utility does not work.

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CAUSE

This behavior can occur because the Dial-Up Networking 1.3 Upgrade uninstalls the Dial-Up Networking Server utility.

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RESOLUTION

To resolve this issue, reinstall the Dial-Up Networking Server utility if you want to continue using it. To do so, use the following steps:

Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
Click the Windows Setup tab, click Communications (the word, not the check box), and then click Details.
Click the Dial-Up Networking Server check box to select it, click OK, and then restart your computer. Note that this also installs the Direct Cable Connection utility if it is not already installed.

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MORE INFORMATION

The Dial-Up Networking 1.3 Upgrade Setup program deletes the Rnaserv.dll file.

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APPLIES TO

Microsoft Windows 95
Microsoft Plus! 95 Standard Edition

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kbdialup kbenv kbnetwork kbprb KB191810

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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