FIX: ASP May Fail When IIS Is in Low Memory Condition

View products that this article applies to.

This article was previously published under Q192596

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 7.0 running on Microsoft Windows Server 2008. IIS 7.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx (http://www.microsoft.com/technet/security/prodtech/IIS.mspx)

For more information about IIS 7.0, visit the following Microsoft Web site:

http://www.iis.net/default.aspx?tabid=1 (http://www.iis.net/default.aspx?tabid=1)

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SYMPTOMS

When a Microsoft Internet Information Server (IIS) computer is in low memory conditions and using a COM object to set a cookie, there is a possibility that IIS may generate a Dr. Watson error like the following:

Dr. Watson for NT Application error has occurred inetinfo.exe
Exception: access violation (0xc0000005), Address: 0x7740f60b

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RESOLUTION

To resolve this issue, upgrade to IIS 4.0 Service Pack (SP) 6a or later. To download SP6a, click the following link:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e396d059-e402-46ef-b095-a74399e25737&DisplayLang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=e396d059-e402-46ef-b095-a74399e25737&DisplayLang=en)

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STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

This problem was corrected in Internet Information Server 4.0 Service Pack 6A.

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