Article ID: 192855 - Last Review: February 22, 2007 - Revision: 2.2 System Preparation Tool Does Not Save Desktop PreferencesThis article was previously published under Q192855 SYMPTOMS
When you configure a Windows NT-based computer by using the System
Preparation (Sysprep) tool, your desktop preferences are not saved,
except for the local administrator preferences.
CAUSE
This problem can occur when you use Sysprep to configure a Windows NT-
based computer. Sysprep may delete any locally stored profile, except the
profile of the administrator.
RESOLUTION
If you do not use roaming profiles and you need to have the same desktop
preferences as the administrator:
STATUS
Microsoft has confirmed this to be a problem in the Windows NT 4.0 System
Preparation tool.
MORE INFORMATION
The desktop preferences are stored in a Ntuser.dat file that is specific
to each user. When you run Sysprep on a computer, it changes the Security
Identifiers (SIDs) on the local Ntuser.dat file for only the local
administrator, and then any other Ntuser.dat files for users other than
the administrator are deleted.
When you log on for the first time, Windows NT checks for a local profile
in the %SystemRoot%\Profiles\%Username% folder. If Windows NT does not
find one, a local profile is created by using defaults from the %SystemRoot%\
Profiles\All Users folder and the %SystemRoot%\Profiles\Default User
folder and your SID is appended to the new Ntuser.dat file.
Therefore, when the administrator logs on, Windows NT uses the profile of the administrator that is located in the %SystemRoot%\Profiles folder and the SID in the Ntuser.dat file matches. APPLIES TO
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