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Article ID: 192969 - Last Review: March 29, 2007 - Revision: 1.4

Err Msg: DTOLE Caused an Invalid Page Fault in Module...

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This article was previously published under Q192969
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center
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SYMPTOMS

When you are running Windows 95 or Windows 98, you may receive any of the following error messages:
DTOLE caused an invalid page fault in module KERNEL32.DLL
-or-
PROCDB caused a General Protection Fault in module Kernel32.dll
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CAUSE

This behavior can occur if you have installed the Hewlett-Packard PictureLink software that is included with the Hewlett-Packard OfficeJet drivers.
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RESOLUTION

To resolve this issue, contact Hewlett-Packard for an update for this software.

To work around this issue, move the Hppicture.lnk file from the Startup folder. This eliminates the error message at startup, but you should still obtain the updated drivers.
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APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
  • Microsoft Windows Millennium Edition
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Keywords: 
kb3rdparty kberrmsg kbgpf kbinvalidpagefault kbkern32dll kbprb KB192969
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