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Article ID: 194877 - Last Review: January 23, 2007 - Revision: 3.1

Slow Shutdown When Pressing the Power Button on Your Computer

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This article was previously published under Q194877
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
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SYMPTOMS

When you attempt to shut down your computer by pressing the computer's power button, your computer may not shut down immediately.
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CAUSE

This behavior can occur if all of the following conditions exist:

  • Your computer has a sound card that uses Windows Driver Model (WDM) drivers.
  • You have configured the power button to shut down the computer in your computer's CMOS settings.
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RESOLUTION

To work around this problem, shut down your computer by clicking Start, clicking Shut Down, clicking Shut Down, and then clicking OK.
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STATUS

Microsoft has confirmed this to be a problem in Windows 98.
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MORE INFORMATION

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:
Click here to view a list of shutdown articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=global&query=w98shutdown&adv=)
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APPLIES TO
  • Microsoft Windows 98 Standard Edition
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Keywords: 
kbenv kbhardware kbprb KB194877
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