"Error 630" with 3Com Modem/LAN EtherLink III PC Card

View products that this article applies to.

This article was previously published under Q198002

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe.

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SYMPTOMS

When you try to use a 3Com (3C562) EtherLink III LAN + 33.6 Modem PC Card, you may receive the following error message:

Error 630 modem not responding

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CAUSE

This behavior can occur if the registry entry for the PC Card device is incorrect or damaged.

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RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe). Note that you should back up the registry before you edit it.

To resolve this issue, follow these steps:

Remove the PC Card from the computer.
Use Registry Editor to export the following registry key:
HKEY_Local_Machine\Enum\PCMCIA
Delete the following registry key:
HKEY_Local_Machine\Enum\PCMCIA\LAN\Modem

If there is no LAN\Modem key, delete the PCMCIA key.
Shut down Windows 98, and then turn off the computer.
Restart the computer.
After Windows 98 starts, insert the PC Card and allow Windows 98 to detect the card.

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