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Article ID: 199074 - Last Review: January 23, 2007 - Revision: 2.2

OLEXP: Cannot Store Outlook Express Messages on Removable Media

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This article was previously published under Q199074
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824  (http://support.microsoft.com/kb/257824/EN-US/ ) OL2000: Differences Between Outlook and Outlook Express
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SYMPTOMS

When you start Outlook Express for the first time, you receive the following message:
Please select a folder where Outlook Express should keep your messages.
If you then select a folder on a removable drive, or an external server, you will be unable to continue by clicking OK.
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CAUSE

This issue can occur because the Outlook Express message folder must be located on a local hard disk, not on removable media or a network share.
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RESOLUTION

To work around this issue, choose a folder on a local hard disk.
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MORE INFORMATION

This behavior also occurs if you try to move the message store to a network drive or by browsing to a network share after Outlook Express is already set up.
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APPLIES TO
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
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Keywords: 
kbui kbprb KB199074
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