Article ID: 199879 - Last Review: January 23, 2007 - Revision: 1.3 OFF2000: Remove All Doesn't Remove Temporary Shortcut Bar FilesThis article was previously published under Q199879 SYMPTOMS
If you run the Microsoft Office 2000 Setup program in maintenance mode and
click Remove Office, the Setup program does not remove a number of folders, shortcuts to files, and .tmp files located in the following folder:
C:\Windows\Application Data\Microsoft\Office\Shortcut Bar
NOTE: The name and location of your Windows folder may be different depending on what you chose when you installed Microsoft Windows. CAUSE
These folders, shortcuts, and .tmp files are all temporary files or folders that are created by the Microsoft Office 2000 Shortcut Bar. The Setup program does not remove the files because they were not installed by Office Setup. When you use the Remove Office option in the Office Setup program, the only files that are removed are those originally installed with Office.
RESOLUTION
After you remove Office, you can safely delete the folders and shortcut files in the Shortcut Bar folder.
MORE INFORMATION
When you run the Office Shortcut Bar, a number of .tmp files
are created in the Shortcut Bar folder on your hard drive. The names of the files resemble the following:
AccB2B6.tmp
Additionally, if you select the Office toolbar on the Office Shortcut Bar, an Office subfolder is created in the Shortcut Bar folder. The Office folder will contain shortcuts to Office programs similar to the following:
AccB2B6h.tmp DesB2B6.tmp DesB2B6s.tmp OffA0A3.tmp OffA0A3h.tmp QuiA385s.tmp
Microsoft Excel.lnk
Additional folders may be created for each custom toolbar you create. All of these folders and files are not removed when you click Remove Office to remove the installation. If you want to remove these files,
you must delete them manually from the Shortcut Bar folder.
Microsoft Word.lnk New Appointment.lnk New Message.lnk APPLIES TO
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