OFF2000: Button Images Do Not Appear on New Toolbar

When you add a button to a toolbar on the Microsoft Office Shortcut Bar (OSB), its image may not display on the toolbar. Instead a blank button appears on the toolbar. If you add several buttons to a toolbar, the only one that does not display correctly is the last one you added.

You may experience this behavior if the following are true:

• You created a custom toolbar on the Office Shortcut Bar.
  
  -and-
• This custom toolbar has never had any buttons added to it.
  
  -and-
• You add one or more buttons to the custom toolbar.

To refresh the Microsoft Office Shortcut Bar so that all button images display correctly:

1. Right-click the background of your custom toolbar.
2. Click Refresh Icons on the shortcut menu.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.