OFF2000: Errors Quitting Office Apps with IntranetWare Network

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This article was previously published under Q206734

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SYMPTOMS

When you quit a Microsoft Office 2000 program that runs on a Novell IntranetWare network, you may receive the following message

This connection must be maintained for Novell Directory Services use on tree tree name. It can only be removed after logging out of Directory Services on the tree. Do you wish to log out of directory services on the tree tree name now?

where tree name is the name of the Novell directory tree or network database.

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CAUSE

This error may occur if the following conditions are true:

You are using Novell IntraNetware version 4.11.

-and-
You are using the Novell IntraNetware client version 2.2 for Microsoft Windows 95.

-and-
You open a file on the network with one of the products mentioned at the beginning of this article.

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RESOLUTION

To correct this problem, contact Novell to obtain an updated copy of Novellnp.dll.

For information about how to contact Novell, view the following hardware and software third-party vendor contact information: http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us) The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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