This article was previously published under Q212409
For a Microsoft PowerPoint 97 for Windows version of
this article, see
178291
(http://support.microsoft.com/kb/178291/
)
.
Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows Registry
When you try to insert a movie file (a .avi, .qt, .mov,
.dat, .mpg, .mpa, .mpv, .enc, .m1v, .mp2, .mpe, .mpeg, .mpm, .au, .snd, .aif,
.aiff, or .aifc) into Microsoft PowerPoint 2000, you may receive one of the
following error messages:
MMSYSTEM281 This file could not
be played. Check the file name or install a driver that supports this type of
file.
MMSYSTEM348 This file could not be
played. Check the file name or install a driver that supports this type of
file.
MMSYSTEM296 This file could not be
played. Check the file name or install a driver that supports this type of
file.
PowerPoint couldn't insert a movie from
the selected file.
MPEG16: Create 32 Test_CDM
unsuccessful
mci error The specified device is not opened or recognized by mci
This problem may occur if you insert a movie file by
pointing to Movies And Sounds on the Insert
menu, and then you click Movie From File.
The
problem occurs if the installation of a third-party party program, such as
Apple QuickTime for Windows, makes modifications to the [mci extensions]
section in the Win.ini file. The [mci extensions] section determines the driver
that the movie file format uses. The native media player in PowerPoint must use
the MPEGVideo driver. The MPEGVideo driver makes a call to the Mciqtz.drv file.
If this setting has changed, the problem occurs.
Note This problem may also occur if the Mciqtz.drv file is absent from
your system folder. The Mciqtz.drv file is a driver for ActiveMovie.
If any one of the entries is absent, type the entry as shown.
On the File menu, click
Save, and then close the System Configuration Editor.
Start PowerPoint.
On the Insert
menu, point to Movies And Sounds, and then click
Movies From File.
In the Insert Movie dialog box, locate the
movie file that you want to insert, and then click OK.
If all the references are correct in the System.ini file and in
the Win.ini file, you can insert a movie correctly into PowerPoint. By default,
the installation of PowerPoint modifies the System.ini file and the Win.ini
file with the information previously described.
To resolve this
problem for Microsoft Windows NT, Microsoft Windows2000 and Microsoft Windows
XP, follow these steps.
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
Click Start, and then click
Run.
In the Open box, type
regedit, and then click OK.
Locate, and then click the following registry key: