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Article ID: 216302 - Last Review: January 24, 2007 - Revision: 2.1

Changes to Your Computer Not Saved After Incorrect Shut Down

This article was previously published under Q216302
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SYMPTOMS

If you change a system setting on your computer, shut down your computer incorrectly and then restart it, the change may not be retained. For example, if you create a custom toolbar, and your computer stops responding (hangs) so that you must restart your computer, the toolbar may not exist when you restart your computer.

CAUSE

This issue can occur if the change you made includes registry settings. Some registry settings for system changes are not saved until you quit Windows, so if your computer is shut down incorrectly, Windows may be unable to save those changes.

RESOLUTION

To resolve this issue, restart your computer immediately after you make this type of system change so Windows can save these settings to the registry.

WORKAROUND

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:
Click here to view a list of shut\down articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=global&query=w98shutdown&adv=)

APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
  • Microsoft Windows Millennium Edition
Keywords: 
kbprb kbui KB216302

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