800c800 Error Message Viewing Secure Web Page

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This article was previously published under Q217232

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SYMPTOMS

When you view a Web page called from a CGI program running from a Secure Socket Layer (SSL) page that calls Web pages from a non-SSL server, you may receive an 800c800 error message with the following text:

Internet Explorer cannot open the Internet site https://site

The server returned an invalid or unrecognized response.

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CAUSE

This behavior occurs because Internet Explorer is not accepting the redirection of CGI information from a non-SSL server to an SSL server.

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RESOLUTION

To resolve this issue:

On the Tools (or View) menu, click Internet Options.
Click the Advanced tab.
Click to clear the Use HTTP 1.1 and Use HTTP 1.1 through proxy connections check boxes, and then click OK.
Quit and then start Internet Explorer.

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APPLIES TO

Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 4.01 Service Pack 1
Microsoft Internet Explorer 4.0 128-Bit Edition

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kbenv kberrmsg kbfaq kbprb KB217232

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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