Article ID: 217530 - Last Review: January 24, 2007 - Revision: 1.3

OFF2000: CD Key Overwritten After Pressing Backspace to Correct a Mistake

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SYMPTOMS

When you type your CD key in the Welcome to Microsoft Office 2000 dialog box, you may accidentally overwrite part of the CD key.
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CAUSE

This problem may occur when you use BACKPSACE to correct a mistake while you type the CD key. When you use BACKSPACE to clear the contents of one of the CD Key boxes, the characters in the previous box may be selected. If you type the next characters in the CD key sequence, the cursor does not advance to the next box. Instead, the selected characters are overwritten.
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WORKAROUND

Press TAB to advance the cursor to the next CD Key box.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
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Keywords: 
kbbug kbnofix KB217530
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