Error Message: Microsoft Internet Explorer Setup Was Not Completed Successfully

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This article was previously published under Q221475

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SYMPTOMS

When you attempt to uninstall Internet Explorer 5 or later, you may receive the error message

Microsoft Internet Explorer version Setup was not completed successfully.

where version is the version of Internet Explorer.

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CAUSE

This issue can occur if the Advpack.dll file on your computer is earlier than version 5.00.2014.200.

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RESOLUTION

To work around this issue, install version 5.00.2014.200 or later of the Advpack.dll file by starting and then canceling Internet Explorer Setup:

In the Windows Update Setup Files folder, double-click the Ie5setup.exe file.
When the End-User License Agreement (EULA) screen appears, click Cancel.
Click Yes to quit Setup.

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MORE INFORMATION

When you install Internet Explorer and then install a program that replaces the Advpack.dll file with a version earlier than version 5.00.2014.200, the uninstall process does not successfully finish.

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