OL2000: Messages with Multiple Attachments Sent to AOL Users Do Not Display Correctly

If you send messages with multiple file attachments to America Online (AOL) users, they do not receive the messages in a readable format.

AOL combines the text of the message and the attachments into a single MIME (.mim) file. There are no viewers for files of this type.

Use one of the following options to work around this issue:

• Send multiple messages that have only one attachment each to AOL users.
• Combine the multiple attachments into one compressed file (see the "References" section).
• Advise any AOL users who receive messages as MIME files to open them using WinZip, by Nico Mak Computing, Inc., in Classic mode. The message text and all of the attachments are displayed intact.
  
  NOTE: If you run WinZip in Wizard mode, it does not open this type of file.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For additional information about compression utilities, click the article number below to view the article in the Microsoft Knowledge Base: