Article ID: 224471 - Last Review: July 20, 2007 - Revision: 1.4

PPT2000: Error Message: "Failed to Connect to the NetShow Client DLL" Starting Online Broadcast

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ERROR MESSAGE

When you start an online broadcast in PowerPoint 2000, you may receive the following error:
Failed to connect to the NetShow client DLL. Make sure it's registered correctly.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C (http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C)
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.
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CAUSE

NSLITE.DLL or NSLSVPS.DLL may not be registered correctly in Windows registry.
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THINGS TO TRY

On the Help menu in PowerPoint, click Detect and Repair.
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MORE INFORMATION

For more information on Online Broadcasting in PowerPoint, please see the following page on the Microsoft World Wide Web site:
Web Workshop - Presentation Broadcasting in PowerPoint 2000 (http://msdn2.microsoft.com/en-us/library/ms867192.aspx)
For additional information about troubleshooting Online Broadcasting, please see the following article in the Microsoft Knowledge Base:
229951  (http://support.microsoft.com/kb/229951/EN-US/ ) PPT2000: Troubleshooting Online Broadcasting
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APPLIES TO
  • Microsoft PowerPoint 2000 Standard Edition
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Keywords: 
kbdownload kbconf kberrmsg kbprb KB224471
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