PUB2000: Some Fonts Incorrectly Listed as Unavailable in the Load Fonts Window

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This article was previously published under Q224933

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SYMPTOMS

When you open a saved publication in Microsoft Publisher, you may see one or more fonts incorrectly listed as Status: Unavailable, in the Load Fonts Window. You may see this message even though the font is installed on your computer. When you click OK, the publication opens, and the font is available.

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CAUSE

Fonts that do not conform to the TrueType standard may not be correctly identified by Microsoft Publisher.

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RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 (http://support.microsoft.com/kb/245025/EN-US/ ) OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

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WORKAROUND

To work around this issue, open the publication anyway. If the font is installed in the Fonts folder, the font will be available, even though it is listed as unavailable in Publisher 2000.

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Publisher 2000. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

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MORE INFORMATION

The Microsoft Typography website contains exhaustive information about TrueType fonts and the TrueType standard. This site contains information about all of Microsoft's' font technology. You can visit this website at the following Microsoft World Wide web site:

http://www.microsoft.com/typography/default.mspx (http://www.microsoft.com/typography/default.mspx)

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