You receive an "Setup failed to locate a valid qualifying product on your machine" error message when you try to install Publisher 2000 from the Office 2000 Disc 2 CD-ROM

When you attempt to install Microsoft Publisher 2000 from the Microsoft Office 2000 Disc 2 CD-ROM, you may receive following error message: No matter which hard disk you select, Setup does not find a qualifying product, and you receive the following error message: When you click OK, you receive the following error message:

This behavior can occur if the product key provided to you with the Microsoft Office 2000 Disc 2 CD-ROM is incorrect.

To resolve this issue, please contact Microsoft Office Technical Support to receive a valid product key:

No-charge assisted Personal Support by telephone is available only during Personal Support regular business hours. For more information, please see the following page on the World Wide Web: If you are outside the United States, you can find the appropriate support numbers for Microsoft Office Support in Office 2000 Help:

1. On the Help menu in any Microsoft Office 2000 program, click About.
2. Click Tech Support.
3. Select the Learn about support outside the United States and Canada Help topic.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more articles about how to troubleshoot specific errors in Office Setup: For more articles with general information about how to troubleshoot Office errors: