Internet Explorer Error Message When Viewing a Security-Enhanced Web Site

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View products that this article applies to.

This article was previously published under Q232098

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SYMPTOMS

When you attempt to gain access to a Secure Socket Layer (SSL) protected Web site using Microsoft Proxy Server 2.0, Internet Explorer may generate an access violation in Wininet.dll. In Windows NT, you may receive a Dr. Watson error message.

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CAUSE

This behavior can occur if Internet Explorer is set to use HTTP 1.1 through a Microsoft Proxy 2.0 server that is set to use NTLM authentication only.

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RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English Internet Explorer 5 version of this fix should have the following file attributes or later:

   Date      Time        Version         Size     File name    Platform
   --------------------------------------------------------------------
   06/16/99  10:24:50AM  5.00.2718.1600  459,024  Wininet.dll  x86

The English Internet Explorer 4.01 version of this fix should have the following file attributes or later:

   Date      Time        Version         Size     File name    Platform
   --------------------------------------------------------------------
   06/08/99  03:57:28PM  4.72.3706.800  372,496  Wininet.dll  x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

NOTE: The Banyan Worldwide Services StreetTrack Web program requires this hotfix to function correctly with Microsoft Internet Explorer 5.

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APPLIES TO

Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 4.01 Service Pack 2

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kbhotfixserver kbqfe kbenv kberrmsg kbprb KB232098

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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