Article ID: 234000 - Last Review: November 1, 2006 - Revision: 1.1

Error 649 Dialing Server with Service Pack 4 or Later Installed

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SYMPTOMS

When you use a user account named System to dial a computer running Windows NT 4.0 Server Service Pack 4 or later, you receive one of the following error messages.

Dialing from a computer running Microsoft Windows 95 or Microsoft Windows 98:
Error 649: You do not have dial-in permission. Change the permissions on the computer you are dialing in to, or contact your network administrator.
Dialing from a computer running Microsoft Windows NT Workstation or Windows NT Server:
Error 649: The account does not have remote access permission.

RESOLUTION

To prevent this behavior from occurring, use any of the following methods:
  • Rename the user account named System to something else.
  • Do not upgrade the server to Service Pack 4 or later.
APPLIES TO
  • Microsoft Windows NT 4.0 Service Pack 4
  • Microsoft Windows NT 4.0 Service Pack 5
  • Microsoft BackOffice Small Business Server 4.5
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