Err Msg: "Explorer caused an exception 6d007fh in module Webcheck.dll"

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This article was previously published under Q235750

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SYMPTOMS

When you click Synchronize on the Tools menu in Internet Explorer, the "Items to Synchronize" dialog box may not contain any of your offline content. Instead, the following error message may be displayed:

There are no offline items to Synchronize.

In addition, you may receive the following error message while your computer is idle:

Explorer caused an exception 6d007fh in module Webcheck.dll at memory address

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CAUSE

This issue can occur if your Webcheck.dll file is not the version included with Internet Explorer 5. For example, this issue can occur if your Webcheck.dll file is from Internet Explorer 4.01 SP2 (version 4.72.3110.0).

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RESOLUTION

To resolve this issue, reinstall Internet Explorer 5.

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MORE INFORMATION

If you run the Internet Explorer 5 Repair option while you are experiencing the symptoms noted above, the following error message occurs:

Internet Explorer could not be repaired. Please run Setup again to reinstall all components.

If you click Details, the following error message occurs:

Internet Explorer 5 cannot be repaired due to the following errors:

Version x.xx.xxxx.xxxx of file Webcheck.dll exists, but the version needs to be greater than 5.0.yyyy.yyyy.

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APPLIES TO

Microsoft Internet Explorer 5.0

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kbenv kberrmsg kbprb KB235750

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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