Help and Support

Article ID: 236116 - Last Review: February 23, 2004 - Revision: 4.0

Error Messages After Internet Explorer Dials Automatically

This article was previously published under Q236116
Expand all | Collapse all

SYMPTOMS

After you use Internet Explorer to dial automatically to connect to your Internet service provider (ISP) using a modem or other dial-up connection and try to view Internet sites, you may not be able to find sites. Instead, you may receive one of the following error messages:
  • The page cannot be displayed
    Cannot find server or DNS error

CAUSE

This problem can occur if Windows NT 4.0 Service Pack 5 or Service Pack 6 is installed on your computer.

RESOLUTION

To work around this problem, connect to your ISP first, and then start Internet Explorer, or quit and then restart Internet Explorer.

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0.

APPLIES TO
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Windows NT 4.0 Service Pack 5
  • Microsoft Windows NT 4.0 Service Pack 6
Keywords: 
kberrmsg kbdialup kbenv kbui kbprb KB236116

Article Translations

 

Related Support Centers