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Article ID: 239422 - Last Review: January 25, 2007 - Revision: 2.1

Files Not Found When Installing 3Com USB Modem in Windows 98

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This article was previously published under Q239422
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
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SYMPTOMS

When you install a 3Com USB ISDN TA modem, you are prompted to insert the Windows 98 CD-ROM. You then receive a "File not found" error message when Windows attempts to copy the following files:
  • Ccport.sys
  • Usbser.sys
  • Wdmmdmld.vxd
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CAUSE

These files are not located on the Windows 98 CD-ROM or the Windows 98 Service Pack 1 (SP1) CD-ROM.
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RESOLUTION

To resolve the issue, upgrade to Microsoft Windows 98 Second Edition.
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MORE INFORMATION

The 3Com Web site incorrectly states that the files are available on the Windows 98 SP1 CD-ROM. However, the files are only located on the Windows 98 Second Edition CD-ROM.
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APPLIES TO
  • Microsoft Windows 98 Standard Edition
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Keywords: 
kbhardware kbprb KB239422
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