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Article ID: 239914 - Last Review: January 25, 2007 - Revision: 3.1

OFF2000: SMS Client Functions Disabled After Installing Hotfix from Office Resource Kit CD

This article was previously published under Q239914
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SYMPTOMS

After you apply the Sms20o2K.exe hotfix that is available in the Pfiles\Orktools\Toolbox\Tools\Pdf folder of the CD that is included with the Office Resource Kit (ORK) to your Microsoft Systems Management Server 2.0-based site, you may experience Systems Management Server client component failures.

CAUSE

This problem can occur if you apply the Sms20o2K.exe hotfix after you have applied Systems Management Server 2.0 Service Pack 1. The SMS20o2k.exe hotfix installs a version of the Apasetup.exe file that is earlier than the version of the Apasetup.exe file installed by Systems Management Server 2.0 Service Pack 1.

RESOLUTION

To resolve this problem, follow the steps in the "Resolution" section of the following article in the Microsoft Knowledge Base:
238968  (http://support.microsoft.com/kb/238968/EN-US/ ) Applying Sms20o2k.exe Hotfix Disables Client Functions

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • MSPRESS Microsoft Office 2000 Resource Kit
  • Microsoft Systems Management Server 2.0 Standard Edition
Keywords: 
kbbug kbfix KB239914

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